Social Media Don’ts Your Company Should Never Do – Part 2

In a previous blog, we shared some of the most common mistakes companies in McAllen can make on their social media platforms. We know how significant your business’s online presence is, and we want to ensure your social media platforms are running at their fullest potential. To help guide you, we have more insight into the most common social media mistakes you should avoid.

Automating All Your Posts

As social media experts, automation is truly an invaluable tool. It helps save time, keeps posts organized, and allows the opportunity to brainstorm campaigns comprehensively. However, relying on automation too heavily can take the personal touch away from your social media presence. Delivering genuine human interactions with a balanced approach to automation is essential. Doing so can help you foster a more authentic connection with your audience.

Engaging in Public Arguments

Some brands, such as Wendy’s and Ryanair, are known for being somewhat sassy on their social media platforms. But while that may work (most of the time) for some, there may be better approaches for some. Your company should avoid using public forums to engage in heated arguments or controversial discussions, which can damage your brand’s reputation. It’s essential to maintain professionalism at all times and address conflicts privately.

Ignoring Questions

In the business world, customer satisfaction reigns supreme. One of the best ways to demonstrate your commitment to your customers and audiences is by responding to their inquiries or messages. While it may be time-consuming, failing to address these interactions can leave your customers dissatisfied and potentially become a public situation that damages your identity.

Low-Quality Content

Regardless of your company’s social media posts, know that it reflects your entire organization. Posting low-quality or irrelevant content can damage credibility and drive away potential customers. We recommend you prioritize quality over quantity at all times.

Failing to Adapt and Evolve

As we know it today, social media has only been around for a relatively short time. In the years since, each platform, how we use applications, and how content performs have continued to evolve. Staying on top of all social media trends and algorithms is essential to stay relevant.

Let’s Get Social

Are you looking to build your social media presence from scratch? Or is your company ready to take its existing presence to the next level? Whatever your goal, know that the social media experts at Imagine It Studios in McAllen are prepared to help. We want to listen to your story, evaluate your targets, and guide you as you grow your social media outlets and expand your company. Contact us today to learn more about our digital marketing services in McAllen.